Booking Conditions
These conditions apply to all bookings for the Royal Arabba properties — Chalet Royal, Garni Royal and Apartments Alpenroyal — made directly through our website, by e-mail or by telephone.
Deposit and booking confirmation
A booking is confirmed only once we have received your deposit and sent you our written confirmation. The deposit required amounts to 40% of the total booking value.
How to pay the deposit
You can pay by bank transfer or by credit card (MasterCard, VISA, Maestro, CartaSì).
Bank details
Cassa Raiffeisen Val Badia – Arabba Branch
IBAN: IT51J 08010 61170 000306006167
SWIFT/BIC: RZSBIT21608
Balance payments
The balance can be settled by cash (in accordance with current regulations), cheque, credit card (MasterCard, VISA, Maestro, CartaSì) or debit card.
Recommended insurance
To safeguard your trip against unexpected cancellations, we recommend taking out travel insurance. Please note that the property does not act as an intermediary, so you will need to arrange this directly with the insurance company.
Cancellation policy
In the event of cancellation, the deposit is non-refundable. For bookings cancelled less than 10 days before arrival, the guest is liable for 70% of the booking value. Late arrivals, early departures, no-shows or a reduction in the number of guests do not alter the rate. All cancellations must be made in writing.
These conditions may vary in the case of special offers, events or particular periods.